Abstract
Context: Many studies have reported a decline in empathy as allopathic medical students progress through medical school. Data are needed to compare the pattern of changes in empathy in osteopathic and allopathic medical students. Also, it is important to investigate the associations between measures of empathy and attitudes toward interprofessional collaboration, which are among major elements of professionalism in medicine.
Objectives: (1) To investigate correlations between empathy and interprofessional collaboration in osteopathic medical students; (2) to examine differences in empathy and interprofessional collaboration scores by sex, class year, and specialty interest; and (3) to compare empathy scores by class year between osteopathic and allopathic medical students.
Design: Correlational and comparative study.
Setting: Ohio University Heritage College of Osteopathic Medicine.
Participants: Osteopathic medical students enrolled in academic year 2011-2012.
Main Outcome Measures: The Jefferson Scale of Empathy (JSE) and the Jefferson Scale of Attitudes toward Physician-Nurse Collaboration (JSAPNC) scores.
Results: Student respondents (N=373) included 197 women (53%) and 176 men (47%). Significant correlation was found between scores on the JSE and JSAPNC (r=0.42, P<.01). Women scored higher than men on the JSE (mean scores, 117.1 and 111.9, respectively; F1,371=19.6, P<.01) and the JSAPNC (mean scores, 50.1 and 48.7, respectively; F1,371=6.5, P<.01). No statistically significant difference on the scores of the 2 scales was observed among students who planned to pursue “people-oriented” specialties (150 [40%]) compared with those interested in “technology/procedure-oriented” specialties (170 [45%]). No statistically significant change in empathy scores was found in different class years of the osteopathic medical students. Comparisons of empathy scores with allopathic medical students showed no significant difference in the first and second years, but osteopathic medical students had a higher mean empathy score (M=114.4) than their allopathic counterparts (M=110.9) in the third year (t158=2.31, P<.05), and their empathy scores remained high, although not statistically significant, in the fourth year of osteopathic medical school.
Conclusion: The decline in empathy that is often reported among allopathic medical students was not observed. The present study can serve as a step toward further longitudinal research on the development of empathy and attitudes toward teamwork among osteopathic medical students.
The past decade has witnessed increasing calls for health care to be evidence based and founded on healing relationships fostered through compassion, empathy, teamwork, collaboration, and responsiveness to the needs, values, and preferences of the patient.
1 Research suggests that empathic engagement in patient care can lead to positive clinical outcomes.
2,3 Veloski and Hojat
4 described empathy and interprofessional collaboration as major elements of professionalism in medicine,
4 and they should be considered core elements of patient-centered care.
More than 10 years of studies on empathy in allopathic medical students and physicians indicate that empathy tends to erode during medical school
5-11 and in residency training.
12,13 Furthermore, higher empathy scores have been linked to better ratings of clinical competence in core medical school clerkships,
14 sex (being female),
14-17 and interest in primary care specialties that often require first-encounter and long-term face-to-face interaction with patients.
15,17
The distinction between allopathic and osteopathic medicine continues to be debated.
18-20 The differences in training are becoming diluted: accreditation standards and curricula of osteopathic medical (ie, DO) schools now closely resemble those of allopathic medical (ie, MD) schools, and the majority of DO graduates train in programs certified by the Accreditation Council for Graduate Medical Education.
21,22 Despite growing similarities, some concrete distinctions remain between the 2 systems. For example, in osteopathic medical schools a substantial amount of instructional time is devoted to osteopathic manipulative treatment (OMT), which supports “hands-on” engagement with the patient.
23
In addition, Chen and Mullan
20 reported that DO graduates are more likely than MD graduates to pursue primary care specialties, which is a career choice demonstrated to correlate with empathy.
15,17,24 Likewise, Fordyce et al
25 explored how DOs are more likely to treat underserved populations. Considering the distinctive features of osteopathic medical education, it would seem reasonable to ask whether variations in empathy among osteopathic medical students are different from those reported for allopathic medical students and whether students' experience with OMT could potentially influence their capacity for empathy in the context of patient care. With the exception of a cross-sectional study by Kimmelman et al that was published in 2012,
31 there is virtually no empirical research on empathy in osteopathic medical students and physicians compared with those of allopathic medical students and physicians, both in the United States
5-17 and abroad.
26-30
We designed the present cross-sectional study to (1) investigate correlations between empathy and interprofessional collaboration scores in osteopathic medical students, (2) examine differences in empathy and interprofessional collaboration scores by sex, year in medical school, and specialty interest, and (3) compare empathy scores by class year between osteopathic and allopathic medical students.
The Jefferson Scale of Empathy (JSE) was used. This scale is a validated instrument used to measure empathy in the context of medical education and patient care.
15,16,24 Hojat et al
14 developed the JSE based on an extensive review of the literature, and they designed it to assess empathy as a cognitive attribute of a physician: Can he or she understand patients' experiences, concerns, and perspectives, and does he or she have the capacity to communicate this understanding and an intention to help?
8,24,32,34 The JSE includes 20 items, each answered on a 7-point Likert scale (1 indicating “strongly disagree” and 7 indicating “strongly agree”). On the JSE, the total possible scores range from 20 to 140. A higher score indicates more empathic orientation toward patient care. An example of an item on the JSE is as follows: “It is difficult for a physician to view things from patients' perspectives.” Evidence in support of the psychometrics of the JSE has been reported in studies in the United States and abroad.
15,16,24,26-30,35-41 The JSE is a widely used and researched instrument in medical education research
42; it has been translated into 42 languages to date and is used in more than 60 countries.
33 Completion of this brief scale takes 5 to 10 minutes. More information about the JSE can be found at
http://www.jefferson.edu/jmc/crmehc/jse.html.
The Jefferson Scale of Attitudes toward Physician-Nurse Collaboration (JSAPNC) was used as an indicator of orientation toward interprofessional collaboration and teamwork. The 15 items in the JSAPNC are answered on a 4-point Likert-type scale (1 indicating “strongly disagree” and 4 indicating “strongly agree”). On the JSAPNC, the total possible scores range from 15 to 60. A higher score reflects a more positive attitude toward collaborative relationships. An example of an item on the JSAPNC is as follows: “Nurses should clarify a physician's order when they feel that it might have the potential for detrimental effects on the patient.” Evidence in support of the psychometrics of this scale has been reported in the United States and abroad.
43-49 The JSAPNC can be completed in approximately 5 minutes.
Demographic information (including sex and age [<22, 22-24, 25-27, 28-30, 31-33, 34-36, >36 years]), year in medical school, and specialty interest were also solicited. We identified 3 specialty interest groups: “people oriented” (ie, family medicine, general internal medicine, pediatrics, and psychiatry), “technology/procedure oriented” (ie, hospital-based specialties [anesthesiology, pathology, radiology] and surgical specialties), and “other.” The final group included those who were planning to pursue other specialties or who were undecided or interested in more than 1 specialty.
The institutional review boards of OU-HCOM and Thomas Jefferson University approved the study protocol. The study was undertaken in the 2011-2012 academic year.
First-, second-, and third-year medical student participants completed paper-and-pencil surveys, which were administered as follows: first, students were informed that their participation was optional and unrelated to academic performance and invited to either decline or participate by signing the consent form. After obtaining informed consent, members of the research team or administrative staff distributed the survey instruments and a brief demographic form (including a set of questions about a student's history with and interest in osteopathic medicine) to participants at the end of a regularly scheduled lecture. Fourth-year students completed an identical online version of the survey in which all of the informed consent information was displayed on the survey's welcome screen. Students were then prompted to type their names into a form and check a box either affirming or denying their consent.
Participants were given the option of turning in the surveys immediately after completion or returning them via campus mail using a preaddressed envelope. Research staff emphasized that participation was voluntary and had no bearing on students' academic performance. To preserve confidentiality, each survey contained a random identification number instead of participants' names. Signed consent forms and a document that matched participant names to their random identification numbers were stored in a locked filing cabinet separate from the completed surveys. Students' responses were transferred into a spreadsheet and each participant's name and other identifying information was replaced with a random identification number to preserve anonymity.
Because fourth-year students were completing rotations off-site at various locations, this cohort of students was invited via e-mail to complete the surveys online through Survey Monkey. On completion of the online survey, fourth-year participants were given a random 4-digit code to make their responses anonymous. If no reply was received, 2 follow-up e-mails were sent to the students, each 1 week apart.
Researchers retained the master key that matched participants' identification codes to participants' identities. Data sent to Jefferson Medical College for analysis contained only the random identification code. Scores were calculated separately for each scale. Students were required to have completed both scales' items before their scores were calculated.
To compare the empathy scores from the present study with those from a study on allopathic medical students, we used data reported by Chen et al
6 in a cross-sectional study at Boston University School of Medicine. To our knowledge, theirs was the only cross-sectional study with US allopathic medical students in which the JSE was used, with mean scores adjusted for sex, age, educational debt, and career preference. To obtain comparison data, we asked Dr Chen to provide us with unadjusted JSE means and standard deviations, which he subsequently sent to us (Daniel Chen, MD, e-mail communication, July 6, 2012).
To our knowledge, the present study is the first to examine relationships and correlates in empathy and attitudes toward interprofessional collaboration in osteopathic medical students. Our findings are consistent with the findings of Ward et al,
37 in which a significant correlation was observed between scores of the JSE and JSAPNC in nursing students.
Interprofessional collaboration scores were significantly higher in the first 2 years of medical school, but because of the cross-sectional design of our study, we cannot be certain that these differences were a result of the nature of medical education curricula or specific experiences in osteopathic medical school. Future research should explore reasons for such changes in longitudinal study designs.
Factors that influence teamwork—or what now is more frequently described as interprofessionalism—are still poorly understood, and the relationship between empathy and interprofessionalism has not been rigorously examined. Such relationships should be of interest, especially given the growing prominence of the notion that values and ethics should form a core competency for interprofessional education.
50 An expert panel
50 has suggested that optimal interprofessional collaboration occurs in a setting where each party shares a common set of values such as altruism and caring. Thus, it is logical that empathy would be an important determinate of such collaboration.
Consistent with previous research findings, we found higher empathy scores among women than men. In addition to social learning, women's abilities in interpersonal skills
52 and their more accurate perceptions of emotional states of others
53 may partially explain these sex-based differences.
24
We found no significant difference on scores of empathy and attitudes toward teamwork between students who planned to pursue people-oriented specialties and those interested in technology/procedure-oriented specialties. This result is not in agreement with most of the findings in allopathic medical students in which students interested in people-oriented specialties obtained a higher mean empathy score than those who were interested in technology/procedure-oriented specialties.
15,17
Of great interest in our cross-sectional study was our finding that there was no difference in empathy across the 4 class years of osteopathic medical students, which contradicts the findings of comparably designed cross-sectional studies in allopathic schools,
6 as well as a more robust longitudinal study of empathy in allopathic medical students.
8 Allopathic-oriented studies demonstrated erosion of empathy starting at year 3, whereas our findings indicated no such erosion. Our findings are also supported by the results of a cross-sectional study of osteopathic medical students at a different institution.
31
To explain why students chose the discipline of osteopathic medicine, we noticed 2 potential contributing factors in approximately half (53%) of the respondents: (1) before attending osteopathic medical school, a member of his or her family was treated by a DO, and (2) he or she had a mentor relationship with a DO (47%). Whereas 12% of students in our sample reported receiving OMT before attending osteopathic medical school, this experience was a statistically significant predictor of higher empathy scores and more positive attitudes toward integrative medicine. Although to our knowledge no comparable data are available for allopathic medical students on these questions, it would be interesting to compare differences in responses of allopathic and osteopathic medical students in a future study.
The notion that osteopathic medicine and osteopathic medical training are in some way more holistic has been criticized given the ongoing emphasis of the allopathic medical community on primary care and patient centeredness.
19 Nonetheless, could some aspect of osteopathic medical training have an effect on the durability of empathy? Because osteopathic and allopathic educational programs are largely similar,
21 it is intriguing to speculate that the intensive experience with osteopathic manipulative medicine in the first 2 years—the most distinctive aspect of osteopathic medical education—may in some way contribute to sustained patterns of empathy. Perhaps such hands-on training brings osteopathic physicians closer to their patients in a physical sense or has some effect on their patient interaction style. Carey et al
55 compared patterns of patient interaction between osteopathic and allopathic primary care physicians for matched diagnosis using a standardized instrument. Patients were able to discern osteopathic physicians from allopathic physicians by means of the former's verbal interactions, including more frequent discussions of the patient's emotional state.
More speculative but intriguing is the possibility that the relationship between empathy and OMT is more fundamental and may influence students' empathy throughout their osteopathic medical training and possibly beyond. For example, to properly provide effective OMT, one must learn how to interact by touch therapeutically with the intent to provide comfort and help. Furthermore, as part of this dynamic interaction, one must further learn how to be touched in the same way and learn to converse with the patient to earn the privilege to influence his or her health. Such interaction between OMT and empathy certainly deserves further investigation.
The issue of empathy erosion has been documented elsewhere
6-9,11-13 and is not a trivial matter; denial of this phenomenon is certainly not constructive.
54 The cross-sectional nature of the present study precludes definitive conclusions about changes in empathy in different class years. The potential effects of training in osteopathic manipulative medicine, as well as role modeling derived from the apprentice model of osteopathic clinical training, deserve further investigation.
The differences in empathy between osteopathic and allopathic medical students may be plausibly attributed to selection factors: in other words, more empathic applicants choose to study osteopathic medicine. The data in the present study, however, do not support this speculation. We found no significant differences in empathy scores between allopathic and osteopathic medical students in years 1 and 2 of medical school (
Table 3). These findings strengthen the possibility that a foundation in osteopathic medical education may buffer or protect empathy during years 3 and 4, the most taxing time of undergraduate medical education. Osteopathic and allopathic medical students in the present study and in the study by Chen et al,
6 respectively, demonstrated equivalent levels of empathy until year 3. After year 3, only the allopathic students demonstrated erosion compared with both their second-year allopathic counterparts and the third-year osteopathic medical students of our sample.
We thank Joseph S. Gonnella, MD, for his critical review and constructive comments, Kaye Maxwell for her data management of this project, and Dorissa Bolinski for her editorial assistance. Also, we thank Daniel Chen, MD, for providing us with additional data from his cross-sectional study of changes in empathy. We appreciate the valuable input of the following people: Sarah McGrew, BSN, director of Clinical Education at OU-HCOM; the core site administrators and the assistant deans at OU-HCOM who assisted us with this project; Jennifer Ernst, MA, director of Human Performance and Development at Business Performance Institute; and Guy DeFeo, DO, associate dean for Clinical Education at the University of New England College of Osteopathic Medicine.
Data from this study were presented in part at the joint Annual Meeting of the American Association of Colleges of Osteopathic Medicine and the Association of Osteopathic Directors and Medical Educators on April 26, 2013, in Baltimore, Maryland.
Financial Disclosures: This study was supported in part by a grant from the American Osteopathic Association.